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Virtual Research Group Online Privacy Notice

Effective date: June 21, 2023

This Online Privacy Notice (“Privacy Notice”) explains how Virtual Research Group and its subsidiaries and affiliates (“Virtual Research Group”) handle personal data that it collects and receives from users through this website (“Virtual Research Group Website”). The data controller is Virtual Research Group, whose registered headquarters are located at 3800 Paramount Parkway, Suite 400, Morrisville, NC 27560, United States.  Virtual Research Group is a department of Premier Research International LLC. 

 

Information We Collect

The types of personal data that we may collect and receive while you use the Virtual Research Group Website are described in this section and include both data that you provide to us and data that we collect automatically when you use the Virtual Research Group Website.

 

For purposes of this Privacy Notice, “Personal Data” means any data related to you as an identified or identifiable natural person. Examples of Personal Data include name, address, telephone number, and email address.

 

Virtual Research Group collects Personal Data if you contact Virtual Research Group using our “Contact Us” function. This could include:

  • Name

  • Contact data such as your address, phone number, or email address

 

How We Use Your Data

We use your Personal Data to communicate with you, and for other internal business purposes, as described in more detail below.

 

Providing Services You Request

If you choose to contact us, we use the Personal Data that you provide to respond to your questions and provide you the services you request.  For example, if you have enquired about a clinical trial as either a potential participant or investigator we shall respond to your queries and potentially we may provide your Personal Data to a third party who can answer your query.  Alternatively, if you have enquired about our services or job opportunities we shall ensure that your enquiry is routed to the appropriate team for their response.   

 

Data Use and Retention

We will only keep Personal Data as long as necessary for the fulfillment of the purposes outlined above, except if otherwise required by applicable laws or legal orders.

 

When We Share Your Information With Third Parties

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes.

 

Sponsor

If you reach out to us regarding any clinical trial that we are currently advertising on the Virtual Research Group Website, we may pass on your details to people directing that study on behalf of the sponsor, in a manner that is consistent with your contact with us and applicable regulations.  

 

Affiliates, Vendors, and Suppliers

We have relationships with various vendors and suppliers, including our affiliated companies, who we operate business with and for whom it may be necessary to have access to your Personal Data in the course of providing you the service you request. We will not authorize these parties to use your Personal Data for any purpose that is not related to Virtual Research Group’s business operation, and we require them to handle your Personal Data collected through the Virtual Research Group Website in accordance with appropriate contractual privacy and security provisions and this Privacy Notice.

 

Legal Rights and Obligations

In certain limited circumstances, Virtual Research Group may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our pharmaceutical products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Virtual Research Group Website. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

 

Privacy of Children

Virtual Research Group does not knowingly collect or use any Personal Data directly from children. We do not knowingly allow children to communicate with us. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

 

Your Privacy Choices

You may contact Virtual Research Group to ask questions, discuss your concerns, or report privacy concerns. If you communicate with or request information from Virtual Research Group, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

 

Virtual Research Group has an appointed Global Data Protection Officer.  Please submit your privacy inquiries to the Global Data Protection Officer here.

 

Additional Information for California Residents

If you are a California resident, you have the right to receive specific information about how Virtual Research Group collects, uses and discloses your Personal Data, and you may have specific rights with respect to your Personal Data. California-specific privacy requirements that are not addressed in other sections of this Privacy Notice are described in this section.

 

Consistent with the Information we collect section above, we collect certain categories and specific pieces of information about individuals that are considered Personal Data. As detailed above, we may collect this Personal Data from you and other third parties. We collect, use and disclose Personal Data for the business and commercial purposes described in the How we use Your Data and the When we share your Information sections above.  Under the definition of “selling” in the California Consumer Privacy Act, Virtual Research Group does not sell your Personal Data.

 

As a California resident, you have the right to request:

  • Information about the Personal Data that Virtual Research Group has collected, used and disclosed about you over the previous 12 months, including: the categories of Personal Data collected; the categories of sources from which your Personal Data was collected; the business or commercial purposes for which Virtual Research Group collected your Personal Data; the categories of your Personal Data that was disclosed for a business or commercial purpose; and the categories of third parties with whom Virtual Research Group shared your Personal Data;

  • A copy of the specific Personal Data that Virtual Research Group has collected about you over the previous 12 months; and

  • To have your Personal Data deleted.

Should you exercise any of your privacy rights as a California resident, Virtual Research Group will not discriminate against you by offering you different services, or by providing you with a different level or quality of services, based solely upon this request. Certain Virtual Research Group Services, however, may require that Virtual Research Group processes your Personal Data in order to provide the Service or to allow us to use and disclose your Personal Data to provide the Service. When you exercise your right to have your Personal Data deleted, you may lose access to certain aspects of Virtual Research Group Services that require your Personal Data to perform the service.

 

Please see the Your Privacy Choices section if you have questions or would like to make a request to exercise any of your rights.

 

Additional Information for European Economic Area and UK residents

This website is not aimed at residents of the European Economic Area or United Kingdom. 

 

Data Security

Virtual Research Group maintains reasonable technical, administrative, organizational and physical security measures and controls to secure any Personal Data that Virtual Research Group holds. However, there is always some risk that someone will find a way to thwart our security systems. We urge you to exercise caution when providing Personal Data, especially any sensitive Personal Data. Virtual Research Group cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Virtual Research Group, you must weigh both the benefits and the risks.

 

Links to Third-Party Sites and Social Media Plug-ins

This Privacy Notice does not apply to third-party websites to which Virtual Research Group Website may link. Virtual Research Group Website may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Virtual Research Group Website, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media website (e.g., Facebook, LinkedIn, Twitter) while browsing on our Virtual Research Group Website, the social media plug-in allows that social media website to receive information that you have visited our Virtual Research Group Website. The social media plug-in also allows the social media website to share information about your activities on our Virtual Research Group Website with other users of their social media website. These sharing settings are managed by the social media website and governed by its privacy policy.

 

Accessing Our Sites Globally

This site is owned and operated by Virtual Research Group and is intended for visitors from the United States only.  If you are visiting this site from a country outside the U.S., your communication with us will necessarily result in the transfer of information across international borders. Personal Data may be transferred to other Virtual Research Group affiliates in territories that may not provide a level of protection to Personal Data equivalent to that provided by your home country. Virtual Research Group will not be liable for transfer formalities applicable to any Personal Data you provide of your own volition from outside of the U.S.

 

Changes to our Privacy Notice

We will only use Personal Data in the manner described in the Privacy Notice in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, or if required by law, we reserve the right to change the terms of this Privacy Notice at any time. Any changes to this Privacy Notice will be reflected on this page with a new effective date. Virtual Research Group encourages you to review this Privacy Notice regularly for any changes. Any Personal Data collected upon your continued contact with Virtual Research Group will be handled in accordance with the currently posted Privacy Notice.

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